Privacy Policy

General Information

Web security is paramount to our business. Your name, personal information and credit card details are NEVER stored on the Internet with our system. Once you type in your information it is instantly sent to our order processing system, which is on a separate server from the internet. We employ the latest technology on the site to protect you from unauthorised use of the information you are sending to the server.

This is the privacy policy for EurolandITServices.co.uk

Our postal address is: Euroland Computers Ltd , Devonshire House , 582 Honeypot Lane, Stanmore, HA7 1JS

You can email us customerservice@euroland-computers.co.uk or telephone us on 0203 209 6002

Privacy Policy Statement

Euroland has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Website: EurolandITServices.co.uk and other areas of our business.
Website Security

We take the security issue very seriously. Our retail system is based on the SSL (Secure Socket Layer) encryption standard. Provided you are using an SSL-compliant browser such as Netscape’s Navigator or Microsoft’s Internet Explorer, you’ll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information.

Data Protection & Data Security

At Euroland data is maintained under the provisions of the Data Protection Act (1998), we may contact you from time to time to verify and update the data we hold on your records.

Business Transfer

In the event that Euroland is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Euroland may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the Personal Information and aggregate information we have collected from users of the Site.

Information Automatically Logged

We use your IP (Internet Protocol) address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your shopping basket, and to gather broad demographic information.

Core metrics Online Analytics

Euroland uses Coremetrics Online Analytics to capture site traffic and click through information. Coremetrics is not used to collect personal data and Euroland do not share information with third parties.

Cookies

Our website uses cookies to keep track of your shopping basket. We also use cookies to make sure you don’t see the same ad repeatedly, and to deliver content specific to your interests.

Registration, Order Forms, & Contact Data

Our site’s registration and order form requires users to give us contact information (such as name, email, and postal address), unique identifiers (such as username and password), demographic information (such as postcode), and financial information (such as account or credit card numbers).This data is stored for use in all our marketing communications and analysis. Contact information is used to process and ship orders, and to send information about our company. The customer’s contact information is also used to send promotional material to our customers, and to get in touch with the customer when necessary. Users may opt-out of receiving future mailings & telemarketing activity, and opt in to email activity. Unique identifiers (such as username and password) are collected from website visitors to verify the user’s identity.

Demographic and profile data is collected to tailor our visitor’s experience at our website showing them content that we think they might be interested in, and displaying the content according to their preferences. Data is also used in our mailing, email and telemarketing activities to provide information to our customers and prospects on the products and services we offer across the group.

Financial information that is collected is used to verify the user’s qualifications for registration, and to bill the user for the products and services they have requested.

Euroland may share your information with selected 3rd parties outside our group, in order that they may contact you to let you know about goods or services which may be of interest to you. To let us know if you wish to opt-out of receiving such information please contact us (See contact details below). However, irrespective of this, we will not share your email address or personal telephone number with these 3rd parties.

Data Access

You have the right to access the data we hold against your records, we will supply this within 40 days of the request being received by us, at a nominal charge of £10 per access request. To request access please write to us at Euroland Computers Ltd , Devonshire House , 582 Honeypot Lane, Stanmore, HA7 1JS

Links to other websites

This site may contains links to other sites. Euroland is not responsible for the privacy practices or the content of such websites.

Contact Details

You can change your preferences in My Account.

You can send an email to customerservice@euroland-computers.co.uk

You can send mail to the following postal address: Euroland Computers Ltd , Devonshire House , 582 Honeypot Lane, Stanmore, HA7 1JS

You can call: 0203 209 6002

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact: customerservice@euroland-computers.co.uk

Use of Cookies on our website

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk or memory so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website:

Session Cookies

These are temporary cookies that remain in the memory of your browser until you leave the site.

To allow you to carry information across pages of our site and avoid having to re-enter information.

Within registration to allow you to access stored information.

Persistent cookies

These remain in the cookie folder or file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

To allow you to maintain a shopping basket.

To help us recognise you as a unique visitor (just a number) when you return to our website

To compile aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website.

Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so. This information is not used outside Euroland Computers Ltd.

Third Party Cookies

Third parties serve cookies via this site. These are used for the following purposes:

To count the number of anonymous users of our site and business levels of our partners.

Use of Web Beacons

Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to use our site if cookies are disabled.

There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

Some modern browsers have a feature that will analyse website privacy policies and allow a user to control their privacy needs. These are known as “P3P” features (Privacy Preferences Platform).

You can easily delete any cookies that have been installed in the cookie folder of your browser. The latest versions of browser technology – Internet Explorer 6 and Netscape 7 – are P3P enabled, which means that they are capable of automatically reading privacy policies. However, to date they have only been developed with the capability of providing you with the ability to manage your preferences in relation to cookies. This means that before you start surfing you must decide how you want to manage cookies – both first-party and third-party cookies.

SSL Data Encryption

The EurolandITServices.co.uk website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. If you are using a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, Netscape Navigator version 2.0 or greater, Firefox or Opera), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. At EurolandITServices.co.uk, we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name and address and other critically sensitive information like your credit card number. Standing behind our security technology, we also provide you with a Website Security Guarantee, ensuring that you are protected every time you buy online with us.